This Privacy Policy outlines how Publix, including its affiliates, brands, and subsidiaries (collectively referred to as "Publix," "we," "our," or "us"), is committed to protecting your privacy. By using our Services, you agree to our posted Terms of Use (the "Terms"), which are incorporated herein by reference. Publix reserves the right to modify this Policy at any time, and your continued use of the Services following such modifications signifies your agreement to be bound by them.
Collection of Personal Information
While operating our business, we collect a range of personal information. You may use some of our Services or conduct in-store business without providing personal information. However, to take advantage of certain features, offerings, or other functions available in stores or on our Services, you may be asked or required to provide personal information. You can always choose not to provide requested information; however, doing so may prevent you from engaging in certain in-store transactions or accessing or using specific features or functions of the Services.
We may also receive information about you from other sources, including third parties who assist us in updating, expanding, and analyzing our records; identifying new customers; collecting information on our behalf; and preventing or detecting fraud. The information received from these sources may include, but is not limited to, identifiers, demographics, education information, address information, Internet or other electronic network activity, and inferences about your preferences or other characteristics. This information is collected to ensure the Services function correctly, to improve the Services, to support marketing campaigns (including targeted advertising), to understand our customers and their usage patterns, and to offer a more personalized experience.
Mobile Application Usage and Location Data
Our mobile applications may allow you to scan barcodes or take images of products or prescription bottles to create shopping lists or conduct transactions. To enable these functions, our mobile applications may request permission to access your camera and photo files. We may also use technologies to determine if you are shopping in one of our stores by relying on signals transmitted by your mobile devices. This information is collected to provide you with services, content, and offers based on your location. For example, our mobile applications may provide you with the location of nearby stores and available deals. You may also enable our Services to notify us when you enter one of our stores, allowing us to prepare orders or inform you about in-store events and deals. To opt out of the collection of precise location or presence information, you can adjust the permissions on your mobile device or uninstall our mobile applications. Please note that Publix has no control over your device's settings.
Information About Others and Data Combination
You may provide us with information about other individuals, such as the name and address of a gift recipient or the name and contact information of someone who will pick up items for you at a store. We may combine the information we collect from you with information collected from other sources.
Sharing of Personal Information
We may share your personal information with our service providers, who use this information to perform technology, business, or other professional functions on our behalf. These functions include, but are not limited to, hosting our Services, delivering transactional communications, fulfilling orders, and processing payments. If you post comments, pictures, or other content via public forums available on the Services, this information may become publicly available and could be searchable by search engines and copied or republished by third parties. We have no control over such third parties.
Your Choices and Opt-Outs
We offer you certain choices regarding the information we collect, how we use and disclose it, and how we communicate with you. If you opt-out using the directions and/or mechanisms provided in a specific type of communication, please be aware that you may only stop receiving that specific type of communication unless you exercise another option as described herein. Pharmacy customers are entitled under HIPAA to exercise certain rights regarding Protected Health Information (PHI), such as access to records. Virginia residents have additional privacy rights under applicable law.
Cookies, Web Beacons, and Similar Technologies
By using the Services, you consent to our use of cookies, web beacons, and similar technologies, including those operated by third parties on our behalf. We use these technologies to receive and store certain types of information when you interact with the Services. Most web browsers are set to accept cookies by default, but you can manually disable this feature. Review your browser's online documentation or consult its provider for instructions on disabling cookies. Please note that disabling cookies may affect the proper functioning of some parts of the Services or reduce their personalization. Additionally, you may be able to exercise choices regarding online network advertisers via certain third-party tools. We use Google Analytics to understand how you and others use the Services. Our digital properties are not designed to respond to "do not track" requests from browsers.
Third-Party Links and Content
The Services may contain links to content or integrated content (like embedded videos) provided by third parties. The information practices of these third parties may differ from ours. You should consult the privacy policies of any third party that provides content accessed through the Services, as we do not control and are not responsible for the information they collect, use, or share. Because your web browser may obtain integrated content directly from third-party servers, these third parties may be able to collect information as if you had visited their sites directly.
Security and Data Protection
Publix employs administrative, technical, and physical safeguards designed to protect the information we collect via the Services. However, no information system is entirely secure, and we cannot guarantee the absolute security of your information. Furthermore, we are not responsible for the security of information you transmit or receive via the Services over networks we do not control, including the Internet and wireless networks. You are responsible for protecting the confidentiality of your username and password(s) and hereby release Publix from any liability related to their disclosure to any third party. Publix reserves the right to suspend or terminate your account or require you to change your username and/or password if we believe they are no longer secure. We will make any legally required disclosures in the event of a compromise of personal information.
Children's Privacy
We do not knowingly solicit or collect personal information from children under the age of 13 without parental consent. Our Services are controlled and operated from the United States and are not intended to be subject to the laws or jurisdiction of any state, country, or territory other than those of the United States. Any information you provide through the use of the Services may be stored and processed, transferred between, and accessed from the United States and other countries, which may not offer the same level of personal information protection as your country of residence.